Data Deletion
Douglas for iOS by Cedar Dynamics
Last Updated: March 15, 2026
Your Data, Your Choice
You have the right to delete your data at any time. This page explains how to delete your Douglas account and all associated data, as well as how to revoke access to connected services.
Delete Your Account
To delete your Douglas account and all associated data:
Option 1: From the App
Open Douglas → Settings → Account → Delete Account. This will immediately delete your account and all stored data from our servers.
Option 2: Via Email
Send an email to team@cedardynamics.com with the subject "Account Deletion Request" and include the email address associated with your Douglas account. We will process your request within 48 hours.
What Gets Deleted
When you delete your account, the following data is permanently removed from our servers:
- ✓Your account profile (name, email, photo)
- ✓All message history (WhatsApp and in-app chat)
- ✓Stored Google OAuth tokens
- ✓WhatsApp phone number and messaging configuration
- ✓Household settings, family member data, and preferences
- ✓AI memory and personality configuration
- ✓All stored files and notes
Revoke Third-Party Access
In addition to deleting your Douglas account, you may want to revoke access to connected services:
Google Calendar Access
Go to Google Account → Security → Third-party apps and remove Douglas to revoke calendar access.
Delete the conversation with Douglas in WhatsApp and block the number if you no longer wish to receive messages.
Deletion Timeline
- •In-app deletion: Immediate. Your data is deleted from our servers right away.
- •Email request: Processed within 48 hours of receiving your request.
- •Backups: Data may persist in encrypted backups for up to 30 days before being permanently purged.
Questions?
If you have questions about data deletion or need help, contact us:
Cedar Dynamics
team@cedardynamics.com